Privacy Policy

This Privacy Policy applies to the Alltrim Solutions website and to information submitted for product enquiries, demonstrations, support routing and business discussions.

1. Information we collect

We may collect your name, phone number, email address, city, business type, requirement description, source page, browser information and a one-way hash of the IP address used to submit an enquiry. We do not request passwords, payment-card details or highly sensitive personal information through the public enquiry form.

2. How we use information

• Respond to enquiries and arrange product demonstrations.
• Understand your software, implementation or support requirement.
• Maintain a record of business communication and follow-up.
• Protect the website from spam, abuse and repeated automated submissions.
• Improve website content and service delivery.

3. Lawful and limited processing

We process enquiry information with your consent and for the legitimate purpose of responding to a business request. We use the information only for related communication unless another purpose is clearly explained and accepted.

4. Storage and security

Enquiry data may be stored in a protected website database or secured server-side lead file. Reasonable technical and organizational safeguards are used, including validation, access restrictions and protected configuration. No online system can guarantee absolute security.

5. Sharing

We do not sell personal information. Information may be shared with service providers involved in hosting, email delivery, communication or implementation only to the extent necessary to provide the service, or when required by law.

6. Retention

Business enquiry records may be retained for follow-up, support history, legal compliance and legitimate business administration. Records that are no longer required should be deleted or anonymized according to operational and legal needs.

7. Cookies and analytics

The website uses a session cookie for security functions such as CSRF protection. Analytics will operate only when an analytics identifier is configured by the website administrator. Third-party communication links, such as WhatsApp, are governed by the privacy practices of those services.

8. Your choices

You may ask us to correct or delete information submitted through the website, subject to legal and legitimate record-retention requirements. You may also ask us to stop non-essential follow-up communication.

9. Contact

For privacy questions, contact sales@alltrimsolutions.in or call +91 70006 67846.